The Capital Bank Academy set up in September 2004 aims to improve the employability skills, motivation and aspirations of the participants, putting them in good stead for future employment with Capital Bank. The Academy exists to complement and enhance Capital Bank's recruitment strategy.

Ultimately, the programme will help to ensure that Capital Bank Academy 'graduates' are fully trained to meet the specific requirements of the company and, on the whole, are better prepared for employment in what is a dynamic industry. Participating students spend two days each week at Capital Bank working towards a Level 2 NVQ in Customer Service.

Throughout their time with the Academy they complete a range of on-and off-the-job training experiences. All training is delivered and coordinated by an employee seconded for two days a week from Capital Bank. On the remaining three days the students study complementary subjects back at school.